ecobet Terms and Conditions

General Terms and Definitions

The following terms used in these Terms carry specific meanings:

• "Platform" — The ecobet website, application, and all related services.
• "Member" or "User" — Any person who holds a registered account on ecobet.
• "Account" — A member's registered personal profile on the platform.
• "Wager" or "Bet" — Placing money at risk in a game or event.
• "Bonus Funds" — Additional balance granted for promotional purposes, subject to separate conditions.
• "Wagering" or "Turnover Requirement" — The obligation to place a specified amount in bets before a bonus becomes withdrawable.

ecobet provides its services for entertainment purposes only. Participation on this platform is voluntary and at the user's own discretion. ecobet ensures a safe and reliable platform through SSL encryption and fair play.

Account Registration and Verification

2.1 Registration Process

To open an account on ecobet, each user must provide accurate and valid information. The following details are required at registration:

• Full name (as shown on national ID card or passport)
• Date of birth (for age verification)
• Active mobile number and email address
• Preferred payment method (bKash, Nagad, or Rocket)

2.2 Single Account Policy

Each person may operate only one account. If multiple accounts are found belonging to the same person, all accounts will be suspended and deposited funds may be forfeited. Family members may use separate accounts, but must notify the support team in advance if using the same device or network.

2.3 Account Security

It is your responsibility to keep your account password confidential. If you suspect unauthorised access, contact us immediately via 24/7 live chat or at [email protected]. ecobet is not liable for any loss resulting from third-party access.

Age Verification and Eligibility Requirements

At registration, the member must confirm they are at least 21 years of age. ecobet may request a government-issued ID (national ID card, passport, or driving licence) for age verification at any time.

Withdrawals may be held pending until age verification is complete. Providing a false age will result in immediate account closure and all funds may be forfeited.

3.1 Geographic Eligibility

ecobet provides services to users based in Bangladesh. Access to the platform from certain regions or countries may be restricted. It is the member's own responsibility to use the platform in compliance with local laws and regulations.

Deposit and Withdrawal Policy

4.1 Deposit Rules

The minimum amount to deposit on ecobet is ৳500. Accepted payment methods:

• bKash
• Nagad
• Rocket

Deposit transactions are generally processed instantly. Deposits from third-party accounts are not accepted — the deposit source must be an account registered in the member's own name.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳500. A successful withdrawal is generally completed within 1 hour. The following conditions must be met to withdraw:

• The account must be fully verified
• Applicable bonus wagering requirements must be met
• Withdrawals should be made using the same method used for the deposit
• The account to which withdrawal is requested must be registered in the member's own name

Terms for Bonuses and Promotional Offers

5.1 Welcome Bonus

ecobet offers new members a 100% bonus on the first deposit up to ৳8,000. The wagering requirement to withdraw the bonus is 10 times (10x) the combined deposit and bonus amount.

For example:

• Deposit ৳1,000 → Bonus ৳1,000 → Total balance ৳2,000
• Deposit ৳18,000 → Bonus ৳8,000 → Total balance ৳26,000

5.2 Bonus Usage Terms

The following rules apply to the use of bonus funds:

• The bonus is awarded only once per member
• The bonus portion is not withdrawable until the bonus wagering requirement is met
• The wagering requirement must be met within 30 days of receiving the bonus, otherwise the bonus will be cancelled
• Certain game categories may contribute at different rates towards bonus wagering
• The bonus applies to deposits made via bKash, Nagad, and Rocket

5.3 VIP Program Cashback

The ecobet VIP program has three tiers:

• Bronze — up to 0.3% weekly cashback
• Silver — up to 0.5% weekly cashback
• Gold — up to 0.8% weekly cashback

Advancement to a VIP tier depends on a member's regular participation and activity. Each tier has specific benefits and privileges.

5.4 General Terms for Promotional Offers

Specific terms apply to any promotional offer or bonus, which will be set out in detail on the offer page. ecobet reserves the right to change, suspend, or cancel any promotional offer at any time.

Gaming Rules and Fair Play

6.1 Rules of Play

Various categories of games are available on ecobet — slots, live casino, fishing, cricket betting, and others. Each game has its own rules, which are described in the game interface. It is the user's own responsibility to read the rules of any game before starting.

6.2 Technical Errors

If a game is interrupted mid-round due to a software or connection error, ecobet's server records will be considered final in determining the outcome of that round. Valid complaints related to technical errors may be submitted through the support team.

6.3 Fair Play and RNG

All digital games on ecobet use Random Number Generator (RNG) technology, which ensures impartial and verifiable outcomes. No guarantee of winning a specific amount can be given.

6.4 Sports Betting

Bets on cricket (BPL, T20, IPL, ICC tournaments), football, and other sports will be settled after the official result is published. If a match is abandoned or cancelled, the bet amount will be refunded unless otherwise stated in specific rules.

Prohibited Activities

The following activities are strictly prohibited on ecobet:

• Operating an account on behalf of a minor or assisting minors in accessing the platform
• Creating multiple accounts to obtain bonuses or promotional benefits
• Using software bots or automated processes to operate games
• Intentionally exploiting platform bugs or technical errors to gain an advantage
• Using the platform for money laundering or illegal financial activities
• Cheating or colluding with other members to gain an unfair advantage
• Registering using a false identity or false information
• Making deposits or withdrawals using a third-party payment method

If involvement in any of the above activities is found, ecobet reserves the right to close the account immediately and forfeit funds.

Account Suspension, Closure, and Appeals Process

8.1 Suspension by ecobet

ecobet may suspend an account temporarily or permanently at any time in the following circumstances:

• If evidence of a breach of terms is found
• If fraud or illegal activity is suspected
• If age or identity verification is incomplete
• At the direction of a regulatory authority

8.2 Account Closure by the Member

If you wish to close your account, contact [email protected] or submit a request via 24/7 live chat. Self-exclusion requests for responsible gambling reasons will be processed on a priority basis.

8.3 Appeals Process

If you wish to contest a decision to suspend or close your account, you may appeal within 30 days by writing to [email protected] with full details. We will investigate and inform you of our decision within a reasonable time.

Limitation of Liability

ecobet provides its services on an "as is" basis. ecobet will not be liable in the following circumstances:

• Loss caused by internet disconnection or technical errors
• Issues caused by third-party services (payment gateways, game providers)
• Loss resulting from the inadvertent disclosure of a user's account credentials
• Service disruption caused by unforeseen circumstances or events (force majeure)

ecobet will not be liable under any circumstances for indirect, incidental, or consequential loss. The maximum liability is limited to the member's total deposit amount over the last 30 days.

Privacy & Data Protection

ecobet is committed to protecting the personal information of its members. Our platform uses SSL encryption technology to keep all data secure.

The information we collect is used solely for the following purposes:

• Account verification and management
• Payment processing and security
• Relevant promotional communications (subject to member consent)
• Meeting legal obligations and preventing fraud

ecobet does not sell members' personal information to third parties. For the full privacy policy, please read our Privacy Policy.

Responsible Gaming Policy

ecobet provides the following tools for a safe and enjoyable experience for members:

• Setting deposit limits: The option to set daily, weekly, or monthly deposit limits
• Self-exclusion: The option to temporarily or permanently close your account
• Taking a break: The option to temporarily deactivate your account for a set period of time
• Support connections: Information on organizations that provide assistance to problem gamblers

If you feel that gambling is having a negative impact on your life or your family's life, please contact our 24/7 live chat immediately or visit our Responsible Gaming page.

Changes & Updates to Terms

ecobet reserves the right to partially or fully amend these terms and conditions at any time. In the case of significant changes, members will be notified at least 7 days in advance via their registered email or through a platform notification.

Continuing to use the platform after any changes will be considered as the member's agreement to the updated terms and conditions. If you do not agree to the new terms, please contact the support team to close your account before the effective date.

The date and version of changes will be noted at the top of this page under the "Last Updated" section.

Contact & Dispute Resolution

13.1 Contact Methods

For any questions or complaints regarding these terms and conditions, please contact us:

• 24/7 Live Chat — Support available in Bengali
• [email protected]

13.2 Complaints Process

To submit a formal complaint, please email [email protected] with full details. We generally respond within 7 business days. Complex matters may take up to 30 days to resolve, but members will be updated at every step.

13.3 Applicable Law

The applicable laws of the authority governing ecobet will apply to these terms and conditions and the resolution of any disputes. Both parties will first attempt to resolve disputes through friendly discussion.